About Us

Where and when did we start

Joseyseller were founded in November 2010 in Chicago, IL with the goal to provide customers the opportunity to purchase authentic sneakers at a competitive price all while receiving outstanding customer service.

What are we doing now

Joseyseller have now evolved into a sneaker platform with branches in Washington DC, Chicago IL, and Denver CO.

  • Joseyseller buys 100s of products purchased from authorized retailers(Foot Locker, Finish Line, Snipes, etc)

  • Sneaker Release Date Calendar for all upcoming sneakers 

  • Blog Posts about the hottest topics in the sneaker community


Are our shoes authentic?

Yes all shoes are brand new and 100% authentic. All shoes are purchased from authorized retailers(Foot Locker, Finish Line, Snipes, etc) and Joseyseller can provide receipt for purchase upon request.

Are shoes Brand new?

Yes all shoes Joseyseller sell are brand new and never before worn.

Why was my order cancelled?

An order can be cancelled for a variety of reasons. One reason is because Joseyseller could not verify the payment details provided. In these instances, Joseyseller invites you to place your order again using a verified alternative payment method. May also cancel your order if an item(s) within your order become unavailable prior to preparing your order for shipment. For all cancelled orders, a full refund of the item(s) will go back to your original form of payment.

I’d like to make a bulk purchase - who should I contact?

For bulk purchases please email info@joseyseller.com or text 202-796-3607.

How do I contact Joseyseller
      • Email: info@joseyseller.com

      • Call/Text:202-796-3607

      • DM on instagram or facebook

Shipping and Returns

Where is my order coming from?

It will be shipped from one of our warehouses in Chicago, DC, or Denver.

Return Address


1320 4th St NE


Washington, DC, 20002

When will my order ship?
Orders may take up to 3 business days to process prior to shipment. Additional time may be required during promotional periods and holidays.
We ship orders Monday through Saturday, except on the following U.S. holidays- Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day.


How long do the different shipping options take?
After the 1-3 day order processing time, shipping times depend on the method chosen at checkout as well as on the exact delivery address. With ground shipping, an order may take 4-7 business days to arrive after processing. With 2-day shipping, packages typically arrive within two business days after processing.
International orders typically arrive to their country of destination within 7-10 business days, however, customs processing times will vary by country.

Do you ship internationally?

Am I responsible for duties & taxes if I'm purchasing from overseas?
All duties and taxes are the sole responsibility of the customer. For international customers, please use the country selector at the top left of the navigation bar to ensure accurate currency conversion and duties & taxes calculation.
We ship DDP (Delivery Duties Paid) to most destinations worldwide, which means that all applicable taxes and duties are included in the final purchase price when you place your order and there are no additional costs due upon delivery.
If a DDU (Delivery Duties Unpaid) destination is selected, the price you pay to Stadium Goods will exclude all relevant import duties and sales taxes. As the recipient, you'll need to instead pay these directly to our carrier to release your order from customs upon arrival.
How can I track my order?

Once your order ships, you will receive an email with tracking information. You may also contact us if you have any questions regarding order status

Can I cancel my order?
We do not accept order cancellation requests as our fulfillment process begins once an order is placed. All confirmed orders will be subject to our standard return policy. 
How do I return my purchase?

Joseyseller hope you enjoy your purchase, but if you need to make a return, simply initiate a returns request by contacting our customer service team at info@joseyseller.com

Our return policy is as follows:

- Return requests must be submitted within 3 days from delivery date for US orders; 7 days for China orders; and 14 days for rest of world.

- Items must be unworn, unused, unwashed and in the original condition received.

- Footwear must be returned in the original box provided, and packaged inside a protective shipping box.

- All items purchased during a promotional period are final sale.

I received confirmation that my return has been delivered. When will I receive my refund?

Please allow 14 business days to inspect your returned item(s) and process a refund back to your original form of payment.